These case studies offer an inside look at real challenges, creative solutions, and measurable outcomes across a range of organizations and communities. Each one captures not just the work itself, but the people and relationships behind it — including testimonials and quotes from colleagues and collaborators who experienced the impact firsthand.
Fostering Focus and Mission-Alignment through Leadership Change
Like many non-profits and arts-focused organizations, 2025 was a financially difficult year for Arts Access North Carolina. Adding leadership changes to the mix, the board had hard decisions to make and serious questions to wade through to determine the long-term trajectory of the organization.
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Organizational Turnaround & Strategic Realignment
Affinity Mentoring couldn’t make payroll, was out of compliance with state and federal regulations, and faced fractured trust between staff, leadership, and the board. Organizational trauma had eroded cooperation at every level.
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Sustainable Funding and Service Delivery Solutions through a Pandemic
Affinity Mentoring, a non-profit providing in-person, school-based mentoring, was transitioning away from its primary community partner and funder. At the same time, COVID-19 protocols and long-term remote school required all programming, including mentoring, fundraising, and organizational management, to transition to a remote and hybrid model in a matter of months.
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Expanding Critical Services with Equity and Inclusion
Discover how the Children’s Advocacy Center of Ottawa County used Universal Design and Change Management to identify service gaps, build staff capacity, and expand critical child sexual abuse intervention and prevention services to underserved communities — creating sustainable, systems-level change in just 12 months.
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Data Solutions and Alignment for a Relationship-Driven Team
In 2017, Grand Rapids Center for Community Transformation was running multiple state / federal level grants worth several million dollars, which provided the primary funding for their programming. While staff members were accurately doing the work required in the grants, they struggled to find time and motivation to keep up to date on data collection, entry and reporting required for this funding and were…
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